Monday, 2 March 2009

Coaching skills - using simulations

One of the products I feature on my site is a 'sales skills simulation' - and I have to say that looking at the product description I wasn't that sure what it meant. But I received the pack to evaluate and I spent some time on line with the producers and was taken through a step by step demonstration.

No, that's not necessary to understand the product, but it was necessary for me as a non-trainer!

I have to say I found it easy to use, simple to understand and the scenarios used very easy to associate with even though they were different sectors to my own experience.

The simulation is very easy to understand - it takes you through a scenario (for example a sales meeting), gives you profiles on the people you are going to 'meet', and various things happen that you have to respond to. Each option you choose not only has an explanation, but also a weighted value, so at the end of your virtual meeting, you can see how well you did.

Not only can you review your success factors, but you are also given information on techniques and options, and receive detailed feedback for each decision you make.

It's not just a 'walk through' though. The simulation is accompanied by subject specific training material and the simulation part of the package is used to test the learning from the session. For sales trainers and facilitators it provides a bite size coaching session that gives feedback through ‘live’ business scenarios, adding interest and a competitive element to training. It's a great way for building confidence, improving skill sets and teaching new skills too.

Yes, I have to say I was impressed with this product (and I didn't score too badly myself either). There are 11 titles covering three subject areas sales skills, sales management and leadership.

I'll collect some more info on this and maybe get an article going which can tell you more.

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